Online Sales Consultant (Inbound Travel)

Job Location:

Job Type:

No 76 An Duong Street, Yen Phu, Tay Ho, Hanoi

Full Time

Potential income up to 1500$/month - Immediate Interview - Ideal Working Environment

No of Vacancy:

What We Can Offer

Competitive salary with high commission and bonus based on work result.
To enjoy the full range of social insurance, health insurance under the provisions of the State.
Annual Leave: 12 days /year.
Opportunity for further training, inspection trips and professional exchanges with companys partners and vendors.
Being assisted with the job at the beginning (No official training program)
Equal rewards for individual devotion & performance.
Fun and supportive working environment.
Opportunities of travel
Yearly site inspection trips and annual company trip

Receive and analyze customer requests from Manager
Consult the most suitable tour plan for customers
Communicate with English speaking clients to consult their trips to Vietnam, and other Southeast Asia countries.
Create travel itineraries, tour proposals, make quotations for all the request, prepare tour confirmations.
Perform customer service before, within and after each booking.
Meet all job standards: On time response, provide insightful consultation, follow-up, up-selling… as per company’s requirements.
Win personal targets on revenue and profit.
Maintain and develop a good relationships with existing customers (individuals and groups)
File, keep track of all bookings on daily basis.
Work closely with other departments to proceed all the service to make sure tours are well managed and run smoothly.
Coordinate with other departments to create new tour products.
Prepare and submit regular reports to DOS.

Years of experience: Minimum 1.5 years in same position with proven track records.
University graduated
Fluent verbal & written communication skills in English. Extra language proficiency (French) is an asset.
Be able to work under pressure, time limit.
Be able to provide good services to your clients. Meaning: fast, clear, professional, straight-to-the-point answer.
Excellent customer service and communication skills.
Proficient in Word, Excel, Microsoft Outlook, PowerPoint.
Excellent teamwork player.
Having passion in traveling.